Step-by-Step Guide to Adding a New Article in HubSpot Knowledge Base
1. Log In to HubSpot
- Open your web browser and navigate to HubSpot login.
- Enter your credentials and log in to your HubSpot account.
2. Navigate to the Knowledge Base
- From the HubSpot dashboard, go to the main menu.
- Click on "Service".
- Select "Knowledge Base" from the dropdown menu.
3. Create a New Article
- Click on the "Create article" button, usually located at the top right corner of the Knowledge Base page.
4. Enter Article Details
- Title: Enter the title of your article in the "Article Title" field.
- Content: In the main content area, write the body of your article. You can use the formatting options to style your text, add links, images, and other media.
5. Set Categories and Tags
- On the right-hand side, you will see options to add the article to specific categories and tags. Select the appropriate categories and tags that best fit your article.
6. Save Draft or Publish
- If you’re still working on the article and not ready to publish, click "Save Draft".
- If the article is ready to go live, click "Publish".
7. Add Custom Code
- After saving or publishing the article, click on the "Advanced" tab located at the top of the article editor.
- Find the section for "Custom HTML/CSS/JS".
- Copy and paste the following code into the custom code box:
<meta name="robots" content="noindex">
8. Save Changes
- After adding the custom code, ensure you save the changes. There should be a "Save" button at the bottom of the custom code section or within the advanced tab.
Visual Summary
1. Log in to HubSpot: Enter credentials and access the dashboard.
2. Navigate to Knowledge Base: Service > Knowledge Base.
3. Create Article: Click the "Create article" button.
4. Enter Details: Fill in the title, content, categories, and tags.
5. Save or Publish: Save as draft or publish the article.
6. Add Custom Code: Go to the Advanced tab and add the <meta name="robots" content="noindex"> code.
7. Save Changes: Ensure all changes are saved.
Feel free to reach out to Marketing or Admin Teams if you need any more detailed explanations or additional steps!