10. Aftersales

10.1 Sales Reps to schedule call with Client after despatch/installation to offer aftersales service or receive feedback

10.2 Sales Rep to assign task on Asana to Service Manager with Client contact details, and generator details

10.3 Service Manager to contact Client and schedule maintenance

10.4 Update on HubSpot

10.5 Field Service Team to provide ongoing maintenance and breakdown support to customer