1. TEAM HELP
  2. VIKING SALES CYCLE

2. Enquiry

2.1 HubSpot

2.1.1 Click on relevant contact, and update Type to ‘Lead’

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2.1.2 Add notes

  • Add State/Region branch (e.g., for Brisbane branch, you would select QLD)
  • Add industry
  • Select Tier Rating

(NOTE: If customer location is unknown - set details to local and add a Note that “an address wasn’t provided” as shown below)